#sn-chat-launcher {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: #f6ca01;
    color: #212529;
    border: none;
    font-size: 26px;
    box-shadow: 0 4px 14px rgba(0,0,0,.25);
    z-index: 1080;
    cursor: pointer;
    transition: transform 0.2s ease;
}

    #sn-chat-launcher:hover {
        transform: scale(1.05);
    }

#sn-chat-window {
    position: fixed;
    bottom: 96px;
    right: 24px;
    width: 330px;
    max-width: calc(100vw - 32px);
    height: 460px;
    max-height: calc(100vh - 120px);
    background: #fff;
    border-radius: 12px;
    box-shadow: 0 8px 30px rgba(0,0,0,.3);
    display: none;
    flex-direction: column;
    overflow: hidden;
    z-index: 1080;
    font-size: 14px;
    font-family: inherit;
}

    #sn-chat-window.sn-open {
        display: flex;
    }

#sn-chat-header {
    background: #212529;
    color: #fff;
    padding: 12px 16px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

    #sn-chat-header strong {
        color: #f6ca01;
    }

.sn-header-actions {
    display: flex;
    align-items: center;
    gap: 12px;
}

.sn-header-btn {
    background: none;
    border: none;
    color: #fff;
    font-size: 16px;
    cursor: pointer;
    line-height: 1;
    opacity: 0.8;
    transition: opacity 0.2s ease;
    padding: 2px;
}

    .sn-header-btn:hover {
        opacity: 1;
        color: #f6ca01;
    }

#sn-chat-messages {
    flex: 1;
    padding: 12px;
    overflow-y: auto;
    background: #f8f9fa;
}

.sn-msg {
    max-width: 85%;
    padding: 10px 14px;
    border-radius: 14px;
    margin-bottom: 8px;
    line-height: 1.4;
    word-wrap: break-word;
    font-size: 13.5px;
}

.sn-msg-bot {
    background: #e9ecef;
    color: #212529;
    border-bottom-left-radius: 4px;
}

.sn-msg-user {
    background: #f6ca01;
    color: #212529;
    margin-left: auto;
    border-bottom-right-radius: 4px;
    font-weight: 600;
}

#sn-chat-inputarea {
    border-top: 1px solid #dee2e6;
    padding: 10px;
    background: #fff;
}

#sn-chat-choices {
    display: flex;
    flex-direction: column;
    gap: 6px;
    width: 100%;
}

.sn-choice-btn {
    background: #fff;
    border: 1px solid #f6ca01;
    color: #212529;
    border-radius: 8px;
    padding: 8px 12px;
    font-size: 13px;
    cursor: pointer;
    text-align: left;
    transition: all 0.2s ease;
    line-height: 1.3;
}

    .sn-choice-btn:hover {
        background: #f6ca01;
        font-weight: 600;
    }

/* Sonuç Ekranı Aksiyon Butonları */
.sn-finish-actions {
    display: flex;
    flex-direction: column;
    gap: 8px;
    width: 100%;
}

.sn-action-btn {
    display: block;
    text-decoration: none;
    padding: 10px 12px;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 700;
    text-align: center;
    transition: all 0.2s ease;
    line-height: 1.3;
}

.sn-primary-btn {
    background: #f6ca01;
    color: #212529;
    border: 1px solid #f6ca01;
}

    .sn-primary-btn:hover {
        background: #e0b800;
        color: #000;
    }

.sn-secondary-btn {
    background: #f8f9fa;
    color: #212529;
    border: 1px solid #ced4da;
}

    .sn-secondary-btn:hover {
        background: #e9ecef;
        border-color: #adb5bd;
    }